Product Warranty (Excluding Installation) of Coated Mesh & Frames, Hardware and Accessories for Residential and Commercial Use

The MAJESTEC name stands for premium quality clear vision security screen door and window products.

We proudly stand by this and our commitment to producing high quality products by offering our customers an unmatched and unparalleled 10 yr Warranty on the MAJESTEC™ product range.

Airborne dust, dirt, and impurities can accumulate over time in the mesh causing visual defects to your MAJESTEC™ door and screens. In order to prevent this, and ensure enduring quality and extended product lifespan, we recommend the following care be taken with all MAJESTEC™ products:

  • Regularly clean your MAJESTEC™ screens doors and screens every month;
  • Wash down the mesh and frame using a soft cloth, mild soap or detergent and water, taking care to remove any excess moisture or water when done;
  • Avoid using any sharp objects or materials with your MAJESTEC™ screens and doors to prevent visual defects;
  • The recommended maintenance and cleaning intervals provided are for general guidance only, In areas of harsh environmental conditions such as beachfront or industrial areas cleaning should be done more regularly – up to once per week in areas where the screens and doors are exposed to salt-water or other highly corrosive agents.

TEN YEAR (10yr) WARRANTY

Sublime Solution, Inc. (SS, Inc.) warrants to be the original end user customer that MAJESTEC™ products are free from defects in material and workmanship. Subject to the conditions and limitations set forth below SS, Inc. will, at its exclusive option, either repair or replace products that prove defective by reason of improper workmanship or materials.

This warranty does not cover any damage to this product that results from improper installation, accident, abuse, misuse, fires, natural disaster, abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair, or modification. This warranty also does not apply to any product on which any original identification information has been altered, obliterated, or removed, has been sold as a second-hand, resold, transferred or reinstalled. This warranty only covers products that have been installed by an approved/certified SS, Inc. dealer or installer and applies to only the original end user customer.

WARRANTY CLAIMS, PROCEDURES AND REQUIRMENTS

This warranty effective from date of the original installation. To obtain warranty service, the purchaser should contact the original approved/certified SS, Inc. dealer or installer in the first instance. This warranty does not compensate for any expenses on labor, transportation, maintenance check-up, spare parts and others incurred upon the customer for repair and/or replacement of product(s). 

Repaired parts or replacement products will be provided by SS, Inc. on an exchange basis, and will be either new or refurbished to be functionally equivalent to new. If SS, Inc. is unable to repair, or replace the product, it will refund the current value of the product at the time the warranty claim is made.

DURATION OF PRODUCT WARRANTY

Product Lifetime Warranty:

The following MAJESTEC components are covered by this warranty for the life of the product: stainless steel mesh, door and window frames, powder-coating and seals component(s).

The Ten Year Lifetime Warranty is defined as the serviceable life of the product, the period during which the stainless steel mesh, door and window frames, powder-coating and seals component(s) are serviceable and/or available with reference to ISO 9044 (International Organization for Standardization – Industrial woven wire cloth – technical requirements and tests) as AS3715 (Australian Standards – Thermoset powdercoatings for architectural applications of aluminum and aluminum alloys).

One-Year Warranty:

The following MAJESTEC™ components are covered by this warranty for a period of one year from the date of original installation: all hardware such as hinges, door closers, handles, brush sweeps, locks, and wheels.

LIMITATION OF LIABILITY

REPAIR OR REPLACEMENT OF THIS PRODUCT, AS PROVIDED HEREIN, IS YOUR EXCLUSIVE REMEDY. SS, INC. SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST REVENUES, LOST PROFITS, RENTAL OR REPLACEMENT EQUIPMENT, DOWNTIME, DAMAGE TO PROPERTY, AND THIRD PARTY CLAIMS, ARISING OUT OF ANY THEORY OR RECOVERY, INCLUDING WARRANTY, CONTRACT, STATUTORY OR TORT. NOTWITHSTANDING THE TERM OF ANY LIMITED WARRANTY OR ANY WARRANTY IMPLIED BY LAW, OR IN THE EVENT THAT ANY LIMITED WARRANTY FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL SS, INC’S ENTIRE LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT.

WEBSITE

COMPANY

Majestec Premium Security Screens
612 Meyer Lane #8
Redondo Beach, CA 90278
855-625-3783

Average Rating: 5.0 stars (based on 88 ratings)

HOURS

Monday – 8:00 am – 5:00 pm
Tuesday – 8:00 am – 5:00 pm
Wednesday – 8:00 am – 5:00 pm
Thursday – 8:00 am – 5:00 pm
Friday – 8:00 am – 5:00 pm
SaturdayClosed
SundayClosed

Scroll to Top